Terms of Service | procoverletter

1. Agreement to Terms

By accessing or using procoverletter ("Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to modify these Terms at any time, and continued use of the Service constitutes acceptance of any changes.

2. Description of Service

procoverletter provides an AI-powered platform for generating personalized cover letters for job applications. Our Service includes:

AI-generated cover letters based on user-provided resumes and job descriptions
Resume analysis and job requirement matching
Document storage and management
Subscription-based and credit-based access models

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old to use this Service. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials
You agree to provide accurate, current, and complete information during registration
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized access or security breach
One account per user; multiple accounts for the same individual are prohibited

4. Credits, Subscriptions, and Billing

4.1 Free Credits

New users receive 2 free credits upon registration. Each cover letter generation consumes 1 credit. Free credits do not expire but cannot be transferred or refunded.

4.2 Subscription Plans

Monthly Subscription: Provides unlimited cover letter generations for a monthly fee
Annual Subscription: Provides unlimited cover letter generations for a discounted annual fee
Subscriptions automatically renew unless cancelled before the renewal date
You will be charged at the beginning of each billing cycle

4.3 Payment Terms

All fees are in USD and charged in advance
Payment is processed through secure third-party payment processors
You authorize us to charge your payment method for all fees incurred
Failed payments may result in service suspension or termination

4.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of the current billing period
No refunds are provided for partial billing periods
Unused credits from cancelled subscriptions are forfeited
Refunds may be issued at our discretion for technical issues or service failures

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. Specifically, you agree to use the Service to generate cover letters for legitimate job applications.

5.2 Prohibited Activities

You agree not to:

Use the Service for any illegal or unauthorized purpose
Violate any applicable laws or regulations
Impersonate any person or entity, or falsely state or misrepresent your affiliation
Upload malicious code, viruses, or any harmful content
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use automated systems (bots, scrapers) to access the Service without permission
Reverse engineer, decompile, or disassemble any part of the Service
Resell, redistribute, or commercialize the Service without authorization
Upload content that infringes intellectual property rights
Use the Service to generate discriminatory, offensive, or harmful content

6. Intellectual Property Rights

6.1 Service Ownership

The Service, including all content, features, functionality, software, and design, is owned by procoverletter and protected by international copyright, trademark, and other intellectual property laws.

6.2 User Content

You retain ownership of content you upload (resumes, job descriptions). By using the Service, you grant us a limited, non-exclusive license to use, store, and process your content solely to provide the Service.

6.3 Generated Content

Cover letters generated by our AI are provided for your use. You may use, modify, and distribute generated content as needed for your job applications. However, we retain the right to use anonymized, aggregated data to improve our Service.

7. AI-Generated Content Disclaimer

Our Service uses artificial intelligence to generate cover letters. You acknowledge and agree that:

AI-generated content may contain errors, inaccuracies, or inconsistencies
You are responsible for reviewing and editing generated content before use
We do not guarantee the accuracy, completeness, or suitability of generated content
You should not rely solely on AI-generated content for critical decisions
Generated content should be customized and personalized to your specific situation

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. We implement security measures to protect your data, but cannot guarantee absolute security.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also change pricing, features, or access limitations.

10. Termination

10.1 Termination by You

You may terminate your account at any time by deleting your account through the Service settings or by contacting us.

10.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, for:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Non-payment of fees
Any conduct we deem harmful to the Service or other users

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account data in accordance with our data retention policies. Provisions that by their nature should survive termination will remain in effect.

11. Disclaimers and Limitations of Liability

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIJOBLETTERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, data, or business opportunities
Service interruptions or data breaches
Errors or inaccuracies in generated content
Unsuccessful job applications
Any damages arising from your use of the Service

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to indemnify, defend, and hold harmless procoverletter, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of third parties.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which procoverletter operates, without regard to conflict of law principles.

13.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class actions or class-wide arbitration.

13.3 Exceptions

Either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights or confidential information.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and procoverletter regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Third-Party Rights

These Terms do not confer any third-party beneficiary rights.

15. Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.